Comprehensive IT Services for Your Business

Expert engineers and support for all your IT needs.

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Device Management & Deployment

Laptop/Desktop Provisioning, Windows Imaging & Deployment Asset Management

IT Troubleshooting & On-Site Support

On-Site IT Assistance Remote Troubleshooting Hardware Repairs & Replacements

Network & Security Management

Level 1 Support (Basic Helpdesk Level 2 Support (Advanced Troubleshooting & Configuration) Level 3 Support (Specialized & Infrastructure Support)

Network Configuration & Maintenance

Cybersecurity & Compliance

User Access & Permissions Management

Backend & Infrastructure Support

Server Maintenance & Monitoring

Backup & Disaster Recovery

Software Support & Application Management

Software Installation & Updates

License & Subscription Management

Troubleshooting Business Applications

IT Support (Level 1, 2, and 3)

Cloud Services Management

Your Trusted IT Service Partner

At Tech Madu, we specialize in providing comprehensive IT services, including project engineering, L1, L2, and L3 support across networking, cloud, cybersecurity, and software development for nearly five years.

A man is seated at a table, working on a laptop in front of a bright yellow wall. The wall has a large collection of words related to technology, such as 'Information Technology' and 'Data'. A chair with a striped design is partially visible, and a notebook and phone rest on the table.

Expert IT Solutions

Dedicated Support Team

We pride ourselves on our partnerships and commitment to delivering exceptional IT services tailored to meet the unique needs of our clients, ensuring their success in a rapidly evolving technological landscape.

Comprehensive IT Services

Tech Madu offers expert IT services including engineering hires, support, and development across various domains.

IT Support Services

Providing L1, L2, and L3 support in networking, clouds, and cybersecurity for your business needs.

A person is typing on a silver laptop with a screen displaying text about designing digital solutions for big customers. Nearby, there is a black smartphone and white earphones placed on the desk. The person's sleeves are light blue, suggesting a casual attire.

Software Development

Custom software solutions tailored to enhance your business operations and drive innovation in your projects.

Partnering with you to deliver exceptional IT solutions that empower your business growth and success.

Engineering Solutions

A hand holding a thermal scanner is pointed towards a rack of computer servers. The servers are illuminated with blue LED lights, giving a technological and futuristic feel.

A dimly lit server room with multiple racks of computer servers surrounded by cables and various technical equipment. The space has an industrial feel with visible pipes and ductwork, and a sign on one rack stating 'Do not use'.

Successful Projects

Explore our successful IT projects and partnerships with clients.

One of our projects included an on-site IT project Atmus filtration technologies, for erasing the old laptops hardware for complete destruction/ wipe out for cummins laptops

Furthermore we had made an IOT project which was based upon buildings automation. Recording room temperatures, Light density and later on building AI based Camera recording.

On-site Level 2 IT Support for Atmus filtration company in rumst, belgium and Johnson and Johnson in beerse, belgium

On-site Level 2 IT Support for Johnson & Johnson Pharmaceutical Company in Beerse, Belgium, and Mondelez International Company in Namur, Belgium.

We did a penetration testing of a web application.

Additionally, our on-site projects include site visits for IT support, where we conducted rack assessments and mapped out the IT infrastructure of the following companies:

Johnson & Johnson Pharmaceutical Company in Beerse, Belgium
Mondelez International Company in Namur, Belgium

On-site Level 2 IT Support for Essentra Components Company in Valkenswaard, Netherlands, and Viatris Pharmaceutical Company in Troisdorf, Germany.

We had an on-site hardware renewal, IT support, and managing and labeling Cisco switch cables for the following companies:

Essentra Components Company in Valkenswaard, Netherlands
Viatris Pharmaceutical Company in Troisdorf, Germany

On-site Level 2 IT Support for Atmus Filtration Technologies company in Rumst, Belgium

One of our projects included an on-site IT project for locating, analyzing, troubleshooting, and repairing a faulty Cisco downlink switch at Johnson & Johnson Pharmaceutical Company in Beerse, Belgium.

Additionally, We have worked on a hardware renewal project for the complete IT infrastructure transfer at Atmus Filtration Technologies in Rumst, Belgium.

We had projects for IT Hardware refresh for companies Bilfinger and Haloen.

On-site Level 2 IT Support for Bilfinger company in netherlands, belgium and Haleon company in Belgium

On-site Level 2 IT Support for IFF (International Flavors & Fragrances) in Belgium and Worley – Antwerpen, Beringen (Belgium) & Meerssen (Netherlands)

Supervised the safe relocation of IT infrastructure (racks, servers, and networking equipment).
Prepared new office spaces with full IT workplace setup.
Delivered on-site IT support, including device imaging (PXE boot), BIOS/driver updates, and troubleshooting.
Conducted rack assessments, cleaned/relabeled cables, and implemented structured cabling with color coding.
Supported Dell server migration projects and collaborated with network teams to restore connectivity.
Performed IT stock inventory counts across multiple sites (Antwerpen, Beringen, Meerssen)

Additionally, We have Delivered ongoing on-site IT support and end-user assistance.
Led hardware refresh and Teams migration projects, including production-level support and configuration of legacy hardware refresh.
Performed rack cable management, switch upgrades, and troubleshooting of NAS and patching issues.
Assisted in factory-level configurations and installed/configured access points for extended Wi-Fi coverage.
Worked with Intune, Software Center, Company Portal, Active Directory, user rights & policies.
Managed IT stock/inventory and provided software + hardware support across multiple sites.